Avoid buying a vehicle from this Hollywood Florida dealer. Three and a half months ago my son purchased a used car from Michael’s Auto Sales in Hollywood Florida. Besides the fact that the car needed new brakes and bearings within two weeks of purchase that they would not cover, they have succeeded in messing up my and my son’s credit history. They took a Nissan truck in trade which carried a balance. That balance was added on to the new financing and they were to pay off the previous loan – which took them THREE MONTHS to do. During that time, the previous loan company continued to draft payments from the bank account, creating overdrafts and bank charges. Both my son and I called Michael’s regularly and kept getting the run-around; “didn’t have the finance company’s phone number”, “didn’t have a pay-off number”, “finance guy is on vacation”, etc., etc. They have now finally sent a check to the finance company but it was about $200 less than the amount included on the new financing. It included the accumulated interest over the three months but not the extra payment that was taken from the bank so we are still out the $465 payment plus bank charges, AND we are making payments on the new loan which is higher than it should be due to the incorrect payoff amount. All this adds up to delinquencies reported by the bank and the finance company, a deficit in the bank account for an extra payment on a truck we don’t own and bank charges he can’t afford; all because Michael’s Auto Sales held on to the payoff money for three months. This is, at the least, unethical and most certainly SHODDY business, bordering on illegal.
My son should have conducted an internet search on the performance of this company. He acknowledges that had he conducted a search, he would of never purchased a car from this company. We have included links to reviews on the company. You will be astounded at the negative intensity.
Better Business Review– 30 + compliants